Mission & Values
Our Mission is Your Success!
Reed always remembers it is in business to service its customers. We help our customers solve pressing business challenges. We align strategy with the right technology. We balance insight and ideals with tactical action. Most importantly, we place the interests of our customers first. This philosophy translates into values and culture that create a distinguishing advantage for RII's customers and staff:
- Go the extra mile to exceed expectations.
- Always demand and practice basic honesty, integrity and ethical business.
- People are #1. Treat people well, expect excellence and the rest will come.
- Commit with conviction.
- Execute with pride.
- Challenge your boundaries and limits. Do better. Go further. Find new possibilities.
- Work hard. Work smart. Keep it fun.
Why not find out more about what sets us apart by taking a look at the Services and Training we offer.
At Reed, we practice what we preach. As part of our annual update to our business plan where we develop and update the strategic components of our balanced scorecard system, the system is assembled and communicated throughout the company.
The lower figure at left shows a graphical representation of how key components of a finished scorecard system are connected together to form a strategic plan for moving Reed to a higher level of performance. This is our strategy map, which is used to show how value is created for our customers, strategic objectives to describe what needs to be accomplished to produce value, what
performance measures will be used to measure progress against targets, and what strategic initiatives have been identified to make strategy actionable and operational.
Our expertise in portfolio – program – project management is then utilized to cascade and implement project initiatives that are aligned with the mission and vision of the company.
When joining Reed, as part of our strategic communication and alignment process, each new employee is briefed on what it means to be part of our team, and then given a laminated 5” X 7” copy that contains our Mission and Values on one side, and our strategy map on the other. And throughout the year, strategic reviews are held to review and update status on each of their strategically aligned projects to ensure we are meeting our goals and objectives for our customers and ourselves.
Learn more about how Reed can help your organization’s strategy planning by visiting our Process Innovation services, or Contact Us for more information on how we can help with your strategic planning and implementation needs.