Training Project Managers Who Build The World's Most Complex ShipsUSCG’s Boat Crew Communication SystemSummaryChallengeProblem Definition Results [summary]Results [detail]Summary Prepared for Next Generation Requirements In May 2010 the Department of Homeland Security Office of Inspector General released a report addressing the effectiveness of the Coast Guard’s BCCS and its ability to effectively supporting maritime operations. The current BCCS was found to be a unreliable communication systems supporting Maritime Safety and Security Teams. The report cited one instance where failed communication led to a fatal boating accident by an USCG crewmember while conducting an escort of the Washington State Ferry. The USCG started exploring long-term research and development projects to identify solutions for all operational boat types. Reed Integration’s (RII) relationship with the USCG and our extensive background in Systems Engineering and Project Management made us a natural choice to help find solutions to this problem. Challenge USCG’s BCCS required next generation requirements to bolster system reliability in supporting maritime operations. Development of requirements required Reed’s expertise to assist the USCG in managing the Electronic Systems Requirements Analysis for C3CEN’s RF Communication Division. Problem Definition While a USCG crew conducted an escort of a Washington State Ferry in Puget Sound, Washington, an accident occurred that ejected the boat gunner and resulted in their death. Deemed unreliable as a communication system, the BCCS would require a next generation communication system to increase support for the Maritime Safety and Security Teams. Results [summary] Effective crew communications support would require full-scale analysis, establishing priorities and managing the development of a prototypical Systems Requirements Document (SRD) using next generation BCCS as the template project. Reed Integration’s extensive background in systems engineering and project management allowed us to assist the USCG in support of their long-term research and development projects which included identifying solutions for all operational boat types. Results [detail] To develop the prototypical SRD, Reed Integration’s expert system engineering techniques, based on the International Council of System Engineering (INCOSE) were used to develop the Stakeholder Questionnaire. This included: System level concept of operations (CONOPS) Functional architecture in Requirements Traceability Matrix (RTM) format Interface requirements The resulting prototype SRD is based on proven system engineering principles, clearly stating the new operational requirements. These new requirements include current acoustical and waterproofing standards that met the USCG’s BCCS next generation requirements. We Want To Hear From YouFor over 10 years, Reed has helped solve some of the most important challenges our clients have faced. The elements of our performance optimization methodologies and processes bring strategies that can be immediately applied to measurably improve the quality of your efforts. We invite you to take the first step now, and contact us. Contact Us National Ecological Observatory NetworkNASA’s Program Assessment OfficeUnited States Coast Guard BCCSWorkforce DevelopmentDHS / United States Coast Guard (USCG)